Terms and Conditions FollowMe-Tutto GmbH
General Terms and Conditions of FollowMe Tutto GmbH with online store www.Tutto-in-Uno.com, as of March 2026
German is considered legally binding. English is for informational purposes only.
1. Scope of Application
2. Conclusion of Contract
3. Prices
4. Terms of Payment
5. Delivery and Shipping Terms
6. Retention of Title
7. Right of Withdrawal / Right of Return (voluntary)
8. Liability for Defects / Warranty
9. Liability
10. Data Protection
11. Governing Law / Jurisdiction
12. Changes to the Terms and Conditions
13. Severability Clause
1. Scope of Application
1.1 These General Terms and Conditions (GTC) apply to all contracts for the sale and delivery of physical goods concluded via the online store www.Tutto-in-Uno.com between FollowMe-Tutto GmbH, Schiltmatthalde 3, CH-6048 Horw, CHE-167.994.683, Switzerland (hereinafter “Seller”) and the customer (hereinafter “Buyer”).
1.2 The GTC apply to both consumers (private individuals, B2C) and businesses (business customers, B2B). Provisions that apply exclusively to consumers are marked accordingly (“for consumers only”).
1.3 Any terms and conditions of the buyer that differ from, conflict with, or supplement these terms and conditions shall only become part of the contract if the seller has expressly agreed to their validity in writing.
2. Conclusion of the Contract
2.1 The presentation of products in the online store does not constitute a binding offer, but rather an invitation to submit an offer.
2.2 The buyer’s order constitutes a binding offer. The contract is not concluded until the seller accepts it—either by sending a shipping confirmation via email or by actual delivery.
2.3 Vor Absenden der Bestellung muss der Käufer diese AGB zur Kenntnis nehmen und ausdrücklich akzeptieren (Checkbox). Die AGB sind jederzeit auf der Website einsehbar, herunterladbar und ausdruckbar.
3. Prices and Payment Terms
3.1 All prices are quoted in Swiss francs (CHF) and include statutory value-added tax (currently 8.1%), unless expressly stated as net.
3.2 Shipping costs, customs duties (for deliveries to Liechtenstein), and other charges are listed separately in the shopping cart.
3.3 Payment options: Stripe (with TWINT), PayPal.
3.4 In the event of late payment, reminder fees (CHF 20 per reminder) and late payment interest (5% p.a.) will apply. For B2B customers, the seller reserves the right to conduct credit checks and require advance payment.
4. Delivery and Shipping Terms
4.1 Delivery is available exclusively to Switzerland and the Principality of Liechtenstein.
4.2 Delivery times are non-binding unless expressly agreed to be binding.
4.3 Shipping is handled by Swiss Post; shipping costs are based on weight and are displayed before the order is completed.
4.4 For B2B customers, partial deliveries are permitted, provided they are reasonable for the buyer.
5. retention of title
5.1 The goods shall remain the property of the seller until full payment (including all ancillary costs) has been made.
5.2 For B2B customers, an extended retention of title applies: The buyer may resell the goods in the ordinary course of business; he hereby assigns the resulting claims to the seller by way of security.
6. Right of withdrawal / return
6.1 Only for consumers (B2C): There is no statutory right of withdrawal in Switzerland.
6.2 For entrepreneurs (B2B): A right of withdrawal or return is excluded unless expressly agreed.
7. Liability for Defects / Warranty
7.1 The provisions of the Swiss Code of Obligations (Art. 197 et seq. CO) apply.
7.2 For consumers only (B2C): The warranty period is 2 years from receipt. Obvious defects must be reported in writing within 5 days. In the event of justified defects, the seller may choose to repair the item, provide a replacement, grant a price reduction, or cancel the contract.
7.3 For businesses (B2B): The warranty period is reduced to 12 months from the date of receipt. The buyer bears the burden of proof regarding defects. The seller shall primarily provide repair or replacement; further claims (in particular claims for damages) are excluded to the extent permitted by law.
8. Liability
8.1 The Seller shall be fully liable for intentional acts, gross negligence, and damage to life, limb, or health.
8.2 In cases of slight negligence, the Seller shall be liable only for breaches of material contractual obligations, limited to typical, foreseeable damages.
8.3 For businesses (B2B): Liability for indirect damages, consequential damages resulting from defects, lost profits, and loss of production is excluded.
9. Data Protection
The Seller processes personal data in accordance with the Federal Data Protection Act (DSG). Further details are set forth in the separate Privacy Policy available at www.tutto-in-uno.com/datenschutzerklaerung. By placing an order, the Buyer acknowledges this policy.
10. Governing Law and Jurisdiction
10.1 Swiss law applies exclusively, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). 10.2 For consumers (B2C) only: The place of jurisdiction is the buyer’s place of residence (mandatory under Swiss law).
10.3 For businesses (B2B): The exclusive venue is CH-6048 Horw / Lucerne.
11. Changes to the Terms and Conditions
The Seller reserves the right to make changes. The current version is available on the website. Changes apply only to contracts concluded after they take effect.
12. Severability Clause
If any provision of this agreement is held to be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.
Contact: info@tutto-in-uno.com